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Quote: BigTime "Nope I’ve got mine now. From memory it’s a guy called james who runs the corporate side and he seems to be on the ball so I’d email him if I was you.'"

Cheers.Whats his email?

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Quote: sweeney "Cheers.Whats his email?'"


James.booth@londonbroncosrl.com

Try that sweeney.
Quote: sweeney "Cheers.Whats his email?'"


James.booth@londonbroncosrl.com

Try that sweeney.


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I am still awaiting a reply to an email i sent about 8 days ago now regarding the new shirt stock.

The office staff must sit in the office with their feet upon their desks laughing at their paymaster as they do not seem to be doing any kind of work. I have worked at a tourist attraction that had about 1.5 million through the door annually, a Premier League football club with 45000 every game, a top European Golf club and currently a 5 star hotel.The thing that every one had in common during induction programmes was customer communication and the top thing was do not ignore your customers.

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Quote: gardener "I am still awaiting a reply to an email i sent about 8 days ago now regarding the new shirt stock.

The office staff must sit in the office with their feet upon their desks laughing at their paymaster as they do not seem to be doing any kind of work. I have worked at a tourist attraction that had about 1.5 million through the door annually, a Premier League football club with 45000 every game, a top European Golf club and currently a 5 star hotel.The thing that every one had in common during induction programmes was customer communication and the top thing was do not ignore your customers.'"


Hughes & Lobster are more "do not ignore your gold lounge groupies".

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Quote: Deadcowboys1 "James.booth@londonbroncosrl.com

Try that sweeney.'"

Cheers for that.

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Quote: Deadcowboys1 "Hughes & Lobster are more "do not ignore your gold lounge groupies".'"

The irony is that many of said groupies were quick to sign up for the official London supporters group and just as quick to vanish when they were asked to volunteer at games.
I would be amazed if anyone associated with the running of the club, be that CEO or Chairman down to transport and logistics management ( through the shop, matchday experience, sponsor and corporate, the kit man and anyone else) receive more than a dozen emails a day that are work related. Given we lack PAYING fans, it does sound odd that a fan trying to part with money is being ignored.

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Quote: orangeman " Given we lack PAYING fans, it does sound odd that a fan trying to part with money is being ignored.'"


Maybe they don't know how to take payments over the phone. icon_biggrin.gifOH:

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I might email from another email address asking about corporate tickets for the gold lounge and see how quickly I get a reply. Still not heard anything.This is why the club is losing fans and glad I did not buy a season ticket this year.

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Quote: gardener "I might email from another email address asking about corporate tickets for the gold lounge and see how quickly I get a reply. Still not heard anything.This is why the club is losing fans and glad I did not buy a season ticket this year.'"

Hughes and therefore by extension, none of the wage theives he pays give a toss. So long as there's a few folk in the gold lounge, then everything is going to plan......I'd save your pennies or get down to the ladies games

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Still no reply to my email two weeks after sending the club an email.Weird for a communication department that this week has been asking fans to like share and follow their social media just to get into IMG's good books.Too late London now.

I did reply to one of their tweets saying you could not be bothered to communicate with me so i could not be bothered to like , share and follow the clubs social media accounts.Call it petulant of me but i feel the club do not want people to feel wanted by the club. I wont bother with the shirts now and just go onto my local club Elmbridge eagles club shop and buy a few bits on there to help support their club.Funny thing is though, their club webshop and its merchandise makes the Broncos look embarrassing.
https://www.oneills.com/uk_en/shop-by-t ... -club.html
https://london-broncos-shop.myshopify.c ... erchandise
Still no reply to my email two weeks after sending the club an email.Weird for a communication department that this week has been asking fans to like share and follow their social media just to get into IMG's good books.Too late London now.

I did reply to one of their tweets saying you could not be bothered to communicate with me so i could not be bothered to like , share and follow the clubs social media accounts.Call it petulant of me but i feel the club do not want people to feel wanted by the club. I wont bother with the shirts now and just go onto my local club Elmbridge eagles club shop and buy a few bits on there to help support their club.Funny thing is though, their club webshop and its merchandise makes the Broncos look embarrassing.
https://www.oneills.com/uk_en/shop-by-t ... -club.html
https://london-broncos-shop.myshopify.c ... erchandise


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Quote: gardener "I wont bother with the shirts now and just go onto my local club Elmbridge eagles club shop and buy a few bits on there to help support their club.Funny thing is though, their club webshop and its merchandise makes the Broncos look embarrassing.

Absolutely.

serious[/i effort into making it look sketchy.

(Also, no bobble hats icon_biggrin.gif )

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Quote: BigTime "Generally speaking the website is miles better than it’s been for last couple of years...'"

Better? Yes!
Good? Well....
The "sponsors" thing jiggling about a bit. It's like something from Geocities.

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Still waiting on the shirt I paid for in November..now told the home shirts all sold out.Agreed to an away shirt instead,been a week Still nothing...at least we're consistent. Crap both on and off the field.

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Quote: sweeney "Still waiting on the shirt I paid for in November..now told the home shirts all sold out.Agreed to an away shirt instead,been a week Still nothing...at least we're consistent. Crap both on and off the field.'"


I am in awe how they took payment....sorry, pre-payment for a shirt that wasn't in stock at the time, received stock, but then didn't deliver the required item when stock did arrive, instead selling out and now expecting a CUSTOMER to accept a different product some 6 months later???

It would take a special type of f^ckwit to run a retail/on-line business in that manner and expect repeat custom. That said, we are London Broncos fans and as such have become accustomed to being shafted on a regular basis and then instead of receiving an apology, getting a specially discounted offer to sit in the gold lounge to make the owner feel less guilty for the clusterf^(k he has fashioned from a once half decent professional sports club!

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