Ticketmaster update

Quote: stpatricks "Another game on the horizon and still no season ticket. I have sent an email this morning

Good morning

I am once again sending an email regarding my season ticket. It’s the 30th of April and I still do not have the ticket that I paid for August 2023.

I am getting more frustrated, I have spent hours on the phone, wasted time queuing up and have sent numerous emails. As far as I am concerned I have done my bit. Going forward I will not
Be spending hours on the phone to the ticket office
Queuing for tickets

I am totally disgusted with how this issue has been handled. For the club to ignore the situation and not regularly inform customers of the issues is either poor management of a situation or the club treating long standing fans and ticket holders with contempt.

I would not expect to be treated like this by any service provider and I do believe that I like others have been more than patient with the club.

I do not expect a reply, previous contact attempts have been ignored.

Regards'"

We are still waiting for a season ticket for my son and once more I had to go to the ticket office to get a paper ticket for the Catalan game. The club have no idea when this issue will be resolved. The communication blackout on this issue is appalling. The club must have a list of people still awaiting their season ticket so why can’t they be proactive and send paper tickets via post or delivery by hand until the issue is resolved.
I’m fully aware of potential 3rd party mitigating circumstances however, the total lack of communication on this is ridiculous even if there are legal issues in the background.
I’ve made my final communication on this matter to the club and won’t under any circumstances go to the ticket office to queue for a paper ticket on a match to match basis.